Shop terms and conditions

Some legal stuff...

To shop with us, you need to:

 

  • be at least 16 years old; 

  • have a credit or debit card that we accept

  • we accept all major credit cards and debit cards, including Visa, Mastercard, American Express, Discover, JCB and Diners. Additional payment options may be available in your specific location; and

  • be authorised to use that credit or debit card (e.g. it is in your name or you have permission to use it).

Just FYI, some of the goods sold through our Websites may not be suitable for under 16s..

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law THEBOOKSHOW and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect THEBOOKSHOW's liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Placing an order

All orders are subject to availability and confirmation of the order price. Don’t worry, if there’s an issue with an order, we’ll get in touch with you.

Very occasionally, we may need to refuse or cancel an order or close or freeze an account (even if we have previously confirmed your order) – e.g. if we notice something unusual on an order or an account. If this happens to you and you think we’ve made a mistake, please don’t take offence – get in touch with us at info@thebookshow.org and we'll be happy to speak to you about it.

Prices and product descriptions​

There’s a lot going on here at THEBOOKSHOW and we run with a small team. From time to time, we may price up or describe a product or promo wrongly. If we discover an error for any goods you’ve ordered, we will tell you ASAP and give you the option of reconfirming your order (at the correct price) or cancelling it.

If we can’t get in touch with you, we will treat the order as cancelled. If you cancel and you’ve already paid, we will refund you in full.

Prices include VAT (where applicable).

Depending on the value of your order or the delivery option or address you choose, delivery costs may also be charged (see Delivery). Such additional charges will be clearly shown during the checkout process and included in the 'Total Cost'.

 

Delivery

When you finalise your order, you’ll be charged for an estimated delivery rate. Depending on your exact address, there may be a need to top up or refund your delivery charges. Should the actual delivery charges exceed the estimated rate, we email an invoice (inclusive of the extra charges only) to you. If the estimated delivery rate exceed the actual rate, we will issue a refund for the extra costs you've paid. 

We work our socks off to try to meet all delivery times but sometimes there may be delays – e.g. because of postal/carrier delays, logistics or bad weather. We will keep you updated as much as we can and you should be able to track your parcel’s progress.

Get in touch with us at info@thebookshow.org if you have any issues or questions.

Returns or Refunds

Unfortunately, we can't offer any returns or refunds for the products sold on our website. Once an item is sold, the artist will be paid a commissioned rate and thus it will not be possible for us to receive any returns or refunds. Should you face any issues with this, e.g. damaged parcels or defective items, please inform us immediately and we'll see what we can do.

Promo Codes

From time to time, we may give you Promo Codes that you can use to reduce the price of specified products. Remember, it’s up to you to enter the code at checkout!

Each Promo Code has its own terms, which will be made clear at the time it’s issued to you (e.g. what products, single/multiple use, when it can be used etc).

If you’re given a unique Promo Code that is meant just for you (e.g. a student Promo Code) please keep it secret and don’t let anyone else use it or abuse it (e.g. don’t post it on social media). If we think there is or has been misuse of a Promo Code in any way (e.g. selling it or sharing it with others), we can cancel your Promo Code and/or suspend or even close your account without telling you.

We don’t like to do this, but if a Promo Code can’t run properly because someone or something is spoiling the fun for everyone – e.g. fraud, tampering, technical errors or anything else that is beyond our control that affects the running or fairness of the Promo Code – we can cancel, modify or suspend the Promo Code.

Intellectual property, software and content

THEBOOKSHOW owns or have permission to use the intellectual property rights in its Website and its content. These rights are protected around the world. All such rights are reserved.

You’re allowed to store, print and display our Website content only for your own personal use. You are not allowed to use any part of the Website for commercial purposes unless you have our express permission.

You’re also not allowed to use THEBOOKSHOW logo or any THEBOOKSHOW brand or trade mark (or any marks which are colourably similar) without our express permission.

Linking to this Website

It’s fine for you to link to thebookshow.org, as long as you do so in a way that is not-commercial, is fair and legal, and doesn’t damage or take advantage of our reputation.

Please don’t link in a way that suggests any form of approval or endorsement by THEBOOKSHOW where none exists.

Our Website must not be framed on any other site without our permission.

Complaints or contacting us?

Occasionally things do go wrong and you may want to get in touch with us. If that happens, please contact us at info@thebookshow.org, and we will work with you to resolve any issues you’re having with our services:

Legal stuff

We have the right to amend, remove or vary our services and/or any part of the Website (including our Ts&Cs) at any time.

These terms and our dealings with you are subject to Singapore law and the exclusive jurisdiction of the Singapore courts.

 
 
 
 
 
 
 
 
 
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For any enquiries, please contact us at info@thebookshow.org

Copyright © 2020. THEBOOKSHOW